Last Updated: January 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by leadportalhub.com (the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

The Service is owned and operated by Ira Blatt & Associates, doing business as leadportalhub.com ("we," "our," or "us"). We operate as a U.S. sole proprietorship.

If you do not agree to these Terms, do not access or use the Service.

1. Eligibility

To use the Service, you must:

Be at least 18 years of age

Have the legal authority to enter into a binding agreement

Provide accurate, current, and complete contact, billing, and business information

2. Service Description

leadportalhub.com provides business support tools for service contractors, which may include:

An AI-powered voice answering agent designed to respond to inbound phone calls on your behalf

Lead capture and routing tools

A professionally branded website or landing page

Optional messaging or automation features, including (but not limited to) SMS-based responses such as missed-call text-back, if offered

Optional add-on services or upsells, which may include social media content creation or posting tools

Specific features may change over time and may vary by plan or add-on.

3. Best Efforts Performance

You acknowledge and agree that:

The AI voice agent and any related automation tools are designed to assist with handling inbound communications, but they are not a substitute for human judgment or availability

Business outcomes such as call connection rates, lead quality, bookings, or revenue depend on many factors outside our control and therefore cannot be guaranteed

From time to time, the Service may experience interruptions, delays, transcription inaccuracies, misinterpretations, or temporary unavailability

The Service is provided on an "as-is" and "as-available" basis, and you understand that occasional technical limitations are inherent in software-based and AI-assisted systems.

4. Business Outcome Disclaimer

The Service facilitates communication handling but does not guarantee call connection, message delivery, lead capture, booking, or customer response.

You acknowledge that missed calls, failed connections, delayed notifications, carrier filtering, transcription inaccuracies, or AI interpretation errors may occur.

We are not responsible for lost revenue, missed opportunities, customer dissatisfaction, or business interruption resulting from the use or inability to use the Service.

5. AI Output Disclaimer

AI-generated responses, summaries, transcriptions, classifications, and suggested actions are automatically produced and may contain errors or misinterpretations.

You agree to independently verify important information before relying on it for business decisions.

6. Telecommunications & Carrier Limitations

Messaging and calling functionality relies on third-party telecommunications carriers and networks outside our control.

Delivery, routing, call completion, and message timing are not guaranteed. Messages or calls may be blocked, delayed, filtered, or rejected by carriers, networks, or recipient devices.

You acknowledge that we do not control and are not liable for carrier behavior, spam filtering, regulatory restrictions, or network availability.

7. Notifications & User Responsibility

You are responsible for maintaining access to your notification channels, including email, mobile app notifications, or SMS alerts.

Failure to view or respond to notifications does not constitute service failure or malfunction.

8. Call Recording Compliance

Where call recording or transcription features are used, you are responsible for ensuring proper disclosure and consent in accordance with applicable laws in your operating jurisdiction.

The Service provides recording functionality but does not determine whether recording is lawful in your location.

9. Subscription & Billing

The Service operates on a subscription billing model.

Subscriptions are billed on a recurring basis according to the plan selected at checkout

Any free trial, if offered, will automatically convert to a paid subscription unless canceled before the trial ends

You authorize us to charge your selected payment method on a recurring basis until you cancel

Certain plans may include a monthly allotment of usage at no additional charge. If your usage exceeds the included allotment:

Additional usage may be billed separately

Overage usage will be charged at rates determined by underlying costs incurred or disclosed at the time of billing

Pricing, usage limits, and billing terms may change with notice.

10. Cancellation Policy

You may cancel your subscription at any time through your account dashboard or by contacting support.

Cancellation stops future billing

No prorated refunds are provided for partial billing periods

Access to the Service may continue until the end of the current paid period

11. Payments & Fees

All subscription fees and usage-based charges are billed in advance or as incurred and are non-refundable except where required by applicable law.

Because the Service provides immediate access to digital tools, configurations, and AI-powered features, you acknowledge that fees paid compensate for availability and access to the Service, not for any particular business outcome.

12. Acceptable Use

You agree not to use the Service to:

Violate any applicable laws or regulations, including telemarketing, consumer protection, or data privacy laws

Send unlawful, deceptive, misleading, or harmful communications

Misrepresent your identity, licensing, or business credentials

Abuse or attempt to exploit messaging or calling systems

Violation of these rules may result in suspension or termination without refund.

13. Contractor Compliance Responsibility

You operate your business independently and are responsible for compliance with all laws applicable to your business and communications.

You are solely responsible for compliance with communication laws including, but not limited to, TCPA, telemarketing, consent, and privacy regulations. The Service provides tools only — you determine when and how communications are sent and represent that you have obtained any required consent.

If optional marketing or posting tools are used, you authorize leadportalhub.com to publish content on your behalf where automation is enabled. Such content is not legal or regulatory advice.

You remain responsible for reviewing and updating your marketing presence as necessary to maintain compliance.

14. Data, Privacy & Communications

Your use of the Service is also governed by our Privacy Policy.

By using the Service, you consent to:

The collection and processing of information as described in the Privacy Policy

Communications related to your account, billing, or service updates

15. Service Availability & Changes

We may modify, improve, suspend, or discontinue any part of the Service at any time.

While we make reasonable efforts to maintain availability, we do not guarantee uninterrupted or error-free operation.

16. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, special, lost profit, or business interruption damages arising from the use or inability to use the Service.

Our total liability shall not exceed the amount paid for the Service during the one (1) month preceding the event giving rise to the claim.

17. Termination

We may suspend or terminate your account if:

You violate these Terms

You misuse the Service

Fraudulent activity or chargebacks occur

Termination does not entitle you to any refund.

18. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

19. Contact Information

For questions regarding these Terms:

leadportalhub.com
Operated by Ira Blatt & Associates

Merced, CA
[email protected]